Auto Assist
already provides services to a number of Car Manufacturers in
Thailand. The hi-tech nature of our Call Centre’s infrastructure
provides the right backdrop for the CRM Services we
provide.
How well you
manage your customer database and interact with your customers will
have a dramatic affect on the success of your business. Auto
Assist’s in-depth knowledge of the Automotive Industry has fuelled
the development of CRM software that is totally customised to the
needs of Car Manufacturers. It is the only software of its type,
and our clients use it as the backbone of their CRM activities. The
system produces comprehensive reports and can provide you with
priceless information about your customers, how they view your
brand and your service offer.
Coordinating your
CRM Services through one Call Centre will enable you to gather and
collate information at a single point. Dedicated lines, dedicated
staff and sophisticated security measures are used to guarantee the
integrity of information. Services are developed as a result of
discussion with our clients, to be sure that the end results meet
your exact requirements. Here are some of the main services we
provide:
Complaint
Management
Customer
Satisfaction Surveys
Response to
General Inquiries
Management of
Sales leads
Outbound Telesales
to support Promotional Activities
Handling Inbound
response to Promotional Activities
Database
Management: Collection, Updating & Segmentation of Customer
Data
If you’re serious
about making the most of your interaction with customers and
prospective customers, then you should think seriously about
talking to us.
“A unique service,
designed specifically for our partners in the Car Manufacturing
Industry.”
