Roadside Assistance

With competition for Motor Vehicle Insurance businesses at an all-time high and margins tight, you need to find ways to attract new customers without incurring substantial costs. Auto Assist has developed an economical range of roadside assistance services that can easily be made available to your customers. Instead of just taking care of accidents, you could be offering your customers a service package which looks after them every time they get behind the wheel. Auto Assist operates its own service fleet in Bangkok and the northern provinces, where services are provided by a comprehensive network of more than 700 service providers. We currently cover more than 100,000 vehicles in Thailand and have become the market leader for roadside assistance by investing time and money into developing and managing our services.

“We are the boost your Motor portfolio needs.”

Vehicle Inspection Program (VIP)

Why do Insurance Companies bother to inspect vehicles before accepting a First Class Insurance policy? To make sure that the vehicle is roadworthy, and not on the brink of having an accident. They also check for pre-existing damage, and try to avoid fraud. Unfortunately, many Insurance Companies give the responsibility of conducting inspections to people who have a vested interest in the business being written. Auto Assist has the technical expertise to conduct inspections on your behalf, thereby offering you a fully independent perspective. When a claim occurs, our customised software provides you with comprehensive reporting, inspection and photographs delivered electronically for easy storage and referral. 

“In the right hands, vehicle inspections have the potential to save you a lot of money.”

Medical Assistance

If you represent an Insurance Company that sells Travel Insurance, or includes some travel related coverage with other insurance products, then our services will be of interest to you. When one of your customers is in difficulty, perhaps in a far-off location, you want them to receive the best available assistance. Your reputation, and possibly your customer’s fate, is on the line. To be sure that both are in good hands, you need to talk to us. We recognise that your ideal service solution should offer compassionate care, but should also provide cost containment benefits for you. The strength of our global network of more than 400,000 service providers not only makes us the largest assistance provider, but also gives us the power to control costs. Our services cater to situations with varying levels of complexity, anything from simple medical referrals, right through to handling full-scale medical emergencies.

“In this case, you won’t need a second opinion, the choice is clear.”