Value-added services for Credit cards

The competition for business is fierce. How do you differentiate your service? Some choose to offer free gifts; most let you collect points that can be redeemed for rewards. Realistically, these are nothing more or less than imitation tactics. They can easily be mimicked by your competitors and do little to enhance the customer’s perception of you. 

Mondial Assistance Thailand has ideas that can be used to offer meaningful services to your customers; some services will help them when they run into trouble, others will add comfort and convenience to their lives. We don’t pretend to have all the answers, because our best solutions are those we develop when working with our clients to create services designed specifically for their customers. 

“Intelligent services that your customers will appreciate.”

Bancassurance

Most often, enhancing existing services or offering your customers value-added solutions involves increasing costs. Wouldn’t it be nice if you could improve your customer offer and generate revenue for a change? Well, if you are a bank, a credit card company, or simply have customers who travel, then you can!. Mondial Assistance Thailand, in cooperation with our local insurance partner, Narai Insurance, has developed a Bancassurance programme for Travel Insurance. With each partner we establish clear guidelines which govern customer contact, and procedures which ensure the security of customer data. 

Our existing programmes are achieving success rates of around 35%, which underlines the fact that many Thai travellers are indeed interested in Travel Insurance. 

“A worthwhile service for you and your customers.”

Motor Vehicle Finance

As a financier, you offer your customers the means to make a major purchase that otherwise might not have been possible. There are other companies like you, big and small. Competition has a way of shrinking margins, so our ideas should be music to your ears. Auto Assist has structured a special Roadside Assistance programme especially for our clients in the Motor Vehicle Finance market. Our scheme will enable you to improve your customer offer without incurring any additional costs. On the contrary, you will earn considerable revenue. 

Auto Assist is the leading Roadside Assistance Company in Thailand. We currently cover more than 100,000 vehicles and provide unrivalled quality services throughout the country to a number of major manufacturers. 

“For our clients, the road ahead is smooth.”